Privacy Policy and Notice

This policy describes how Alsco Inc. collects, uses, and shares your information. When you use our sites, products, or services or otherwise form a relationship with us, we may obtain data from you and the devices you use to interact with us.

This policy is designed to provide transparency into our privacy practices and principles in a format you can navigate, read, and understand.

We commit to treat your personal information with care and respect and give you methods to contact us should you have any questions or concerns about the use of your information.

Finally, you may have received additional privacy documentation from us when you used a specific site, product, or service from us. In that case, the documentation you received should be read in conjunction with this Notice.

This policy explains:


The Scope of this Policy

This Policy describes the processing of information provided or collected on our sites and applications where this privacy policy is posted. In some instances, we may provide additional data privacy notices specific to certain products, practices, or regions. Those terms should be read in conjunction with this policy.

If you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. That third-party site or platform’s privacy practices will govern the use of your information. Choices you make on that third-party platform will not apply to our use of the information we have collected through our sites, products, or services.

Your Privacy Rights

If you are a resident of certain states or countries, you may have the right to know, access, correct, transfer, restrict the processing of, opt-out from processing, and delete your personal information. If you choose to exercise any of these options, we will not discriminate against you for making that decision.

You can exercise your privacy rights by contacting us atprivacy@alsco.com.

There may be situations where we cannot grant your request. In such a situation, we will explain our reasoning to you.

Information Collected from You

We generally collect the following information about you when you visit our website:

  • information collected when you register or update an online profile, which may include personal information such as your name and contact details;
  • the content of electronic forms you submit via the website or requesting us to provide services or information, or take action;
  • any messages or comments you submit to us via the website – for instance via an email;
  • information collected when you participate in any online survey appearing on this website from time to time; and
  • information you provide via email by way of application for an employment position with Alsco Inc.

How We Share Information

Alsco Inc. does not rent or sell your information to third parties. However, we may disclose your information to our subsidiaries and affiliates, along with our service providers and third-party processors to provide services to you. We may also share your information with service providers and third parties when necessary to comply with laws and regulations; respond to subpoenas and court orders; exercise our legal rights or defend against legal claims; investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to our property or the physical safety of any person, or violations of our usage instructions and applicable terms and conditions; facilitate the financing or insuring of our business or a disposition of all or part of our business or assets, or as otherwise permitted or required by law. We may share anonymized or aggregated data at our discretion, in accordance with applicable laws.

If you post your information or content to our online forums or media sites, this information is public on the Internet. We are unable to prevent or control further use of this information and refer you to the third-party sites’ privacy policies and terms of use to learn more about their privacy practices.

Your Controls and Choices

If you receive marketing messages from us, you can control how and when you want to receive marketing emails from Alsco Inc. by clicking on the “unsubscribe” link located at the bottom of our email communications to you. This will not affect your receipt of administrative emails (for example, emails about your account, transactions, or policy changes) for your registered account.

Our Commitment to Protecting Information Belonging to Children

Our services are not intended for children under the age of 18. We do not knowingly collect information via our sites, products, and services from users under the age of 18. If you use our Services, you represent that you are at least the age of majority under the laws of the jurisdiction of your place of residence. If you believe your child has provided us with personal information, please alert us at privacy@alsco.com. If we learn that we have collected personal information from a minor, we will promptly take steps to delete such information and terminate the minor’s account.

Cookies and Other Technologies

Cookies are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. We recommend you keep cookies activated. We have broken up our cookies into categories to help you understand what they do.

  • Essential: These cookies are required to use our services. For example, they are necessary to access our website and login to your account.
  • Performance: These cookies track how you interact with our website. For example, these cookies let us know which pages on our website load slowly or are not optimized for mobile use. We use this information to make improvements to our user experience.
  • Functionality: These cookies track information about you to make using our website easier. For example, we may retain information such as your login status and viewing preferences.
  • Marketing and Analytics: These cookies help us create targeted advertising experiences on our websites.

You can manage your cookie preferences on our cookie banner that pops up when you first visit our website.

Our Global Data Transfer Practices

We store and process your personal information on our servers located within the United States but may transfer your personal information to other countries outside of the United States for the purposes describe in this Privacy Policy. By using our websites, products, or services, you agree to the global transfer, process, and storage of your personal information.

Contacting Supervisory Authorities

If you would like to lodge a complaint against us, you may contact your local privacy regulator. If you have trouble locating a privacy regulator, please contact our privacy office at privacy@alsco.comand they will help you contact the appropriate enforcement agency.

How to Contact Us

If you have any questions about how we process your information, you can contact us at:

Alsco Inc.
Privacy and Security Office
505 East 200 South
Salt Lake City, UT 84102 US
(877) 328-8831
privacy@alsco.com

This policy was last updated on: October 2022

Relationship-Specific Details

Customers/Web User

Description

Alsco Inc.’s websites.

Categories of Information

Personal Identifiers such as

  • Name
  • Telephone number
  • E-mail address
Commercial Information such as
  • Bank token information for transaction data
  • E-commerce data
Internet Data such as
  • Cookies that identify user browser

Category of Data Subjects

Alsco Inc. gathers this information from its customers.

The Source from which this Information was Collected

Alsco Inc. gathers the information listed above when customers or web users provide their information to Alsco Inc.’s website.

Purpose of Processing

Facilitate customer payments.

Legal Basis for Processing

Alsco Inc. gathers this information pursuant to contractual obligations with its customers.
Alsco Inc. relies on a legitimate business interest to gather information from web users who are not customers.

Automated Processing or Profiling

Does this product/service/process use automated processing: Yes
If yes, the general methods and logic used are: Automated processes take payment information, obscured via a tokenization process, and pay Alsco Inc. for products or services.
Does the automated processing affect the rights of data subjects? N/A

Information Sharing

Categories of Recipients
Payment portal and website management
Payment processors.

Business Purpose
Operating Alsco Inc.’s website and creating a customer portal for customer payments.

Is this Information Sold or Shared
Shared

Sensitive Personal Information

Category of Sensitive Personal Information Collected
N/A

Retention Period
N/A

Whether Personal Information is Transferred Internationally

USA

Retention Period

Alsco Inc. retains customer transaction data for as long as the user is a customer.

Sales Representative Data

Description

Data gathered from sales representatives.

Categories of Information

Personal Identifiers such as

  • Name
  • Employee ID numbers (for garment accounts only)
  • Business phone number, E-mail address, physical address
Commercial Information such as
  • Product purchase history
  • Service purchase history
Geolocation Data
  • GPS delivery coordinates

Category of Data Subjects

This data is gathered from sales consultants and sales representatives.

The Source from which this Information was Collected

Alsco Inc. gathers this information from interactions between sales representatives and Alsco Inc.

Purpose of Processing

Alsco Inc. gathers this information for garment preparation, product delivery, routing, and sales.

Legal Basis for Processing

Alsco Inc. gathers this information pursuant to its commercial contracts

Automated Processing or Profiling

Does this product/service/process use automated processing: Yes
If yes, the general methods and logic used are: Automated processes help route and deliver products.
Does the automated processing affect the rights of data subjects? N/A

Information Sharing

Categories of Recipients
This information is provided to routing and GPS mapping services.

Business Purpose
Alsco Inc. gathers this information and shares it to facilitate product preparation, delivery, and payment.

Is this Information Sold or Shared
Shared

Sensitive Personal Information

Category of Sensitive Personal Information Collected
N/A

Retention Period
N/A

Whether Personal Information is Transferred Internationally

USA

Retention Period

Alsco Inc. retains most sales data for as long as the sales consultant has a relationship with Alsco Inc.

Customer Service Data

Description

Data gathered from customer service processes.

Categories of Information

Personal Identifiers such as

  • Name
  • Address
  • Email address
  • Business address
  • Customer account information
Commercial Information such as
  • Business financial account
  • Purchase and service history

Category of Data Subjects

Alsco Inc. gathers this information from its customers.

The Source from which this Information was Collected

This data is gathered from interactions between customers and our customer service representatives.

Purpose of Processing

Alsco Inc. gathers this information to address customer concerns, inquiries, and requests.

Legal Basis for Processing

Alsco Inc. gathers this information pursuant to its commercial contracts and to enter commercial contracts.

Automated Processing or Profiling

Does this product/service/process use automated processing: No
If yes, the general methods and logic used are:
Does the automated processing affect the rights of data subjects?

Information Sharing

Categories of Recipients
This information is handled internally.

Business Purpose
Alsco Inc. uses this information to support customer service efforts.

Is this Information Sold or Shared
Neither

Sensitive Personal Information

Category of Sensitive Personal Information Collected
N/A

Retention Period
N/A

Whether Personal Information is Transferred Internationally

USA

Retention Period

Alsco Inc. retains this information through the contract period with the customer and for 8 years thereafter.

Employee/Recruit/Prospect/Candidate

Description

Personal data gathered through the recruitment, employment, or contracting process

Categories of Information

Personal Identifiers such as

  • Name
  • Alias
  • Address
  • E-mail address
  • Telephone number
  • Signature
  • Government-issued ID
  • Employee number
Protected Class Information
  • Gender
  • Ethnicity
  • Disability status
  • Date of birth
  • Marital status
  • Veteran status
Commercial Information such as
  • Bank account number (including routing number)
  • Pay card number
Professional Employment Information
  • Employment history
Education Data
  • Education history
Audio/Visual Data
Photos

Category of Data Subjects

Alsco Inc. gathers this information from potential hires and employees.

Purpose of Processing

This data is gathered from interactions between customers and our customer service representatives.

Purpose of Processing

Alsco Inc. processes this information to evaluate whether to form an employment relationship with prospects and assist employee retention.

Legal Basis for Processing

Alsco Inc. gathers this information to enter, or for the performance of, a contract.

Automated Processing or Profiling

Does this product/service/process use automated processing: Yes
If yes, the general methods and logic used are: Automated processing is used to make sure applications are provided to Alsco Inc.’s HR department. Alsco Inc. does not use automated processing or profiling to make HR decisions such as whether to hire, promote, or take disciplinary action.
Does the automated processing affect the rights of data subjects? No

Information Sharing

Categories of Recipients
Cloud infrastructure
Employment benefits providers
Payroll management and processing entities
Office management software
IT/Security services

Description of Commercial or Business Purpose
Alsco Inc.’s business purpose for providing this information is to support the employment relationship and/or recruitment process

Is this Information Sold or Shared
Shared

Sensitive Personal Information

Category of Sensitive Personal Information Collected
Alsco Inc. does not collect biometric data, but the timeclocks used for time and attendance gather biometric data. That information is not shared with Alsco Inc.

Retention Period
This information is deleted pursuant to Alsco Inc.’s Biometric Privacy Notice

Category of Sensitive Personal Information Collected
Sensitive Information such as your social security number, state ID number, racial or ethnic origin, and the contents of email generated on Alsco Inc.'s systems. Keep in mind, Alsco Inc. generally collects this information when required by local, state, or federal law. In the case of email, all email generated on Alsco Inc.'s systems is monitored for security purposes and is subject to Alsco Inc.'s terms for using its network.

Retention Period
Alsco Inc. retains this information throughout the term of an employee’s relationship with Alsco Inc. and applicable laws and regulations no longer require Alsco Inc.to retain employment data. Alternatively, Alsco Inc. deletes this information if an employment relationship does not form between a candidate and Alsco Inc.

Whether Personal Information is Transferred Internationally

USA

Retention Period

Alsco Inc. retains this information throughout the term of an employee’s relationship with Alsco Inc. and applicable laws and regulations no longer require Alsco Inc. to retain employment data. Alternatively, Alsco Inc. deletes this information if an employment relationship does not form between a candidate and Alsco Inc.

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